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Emergency Number

For assistance exclusively to Italian citizens in cases of proven emergency outside office hours, the following are active:

  • Consulate General Emergency Number 001 (514) 240 9991 operating Monday through Friday from 5 p.m. to 9 p.m.; on holidays from 9 a.m. to 9 p.m.

Calls for ordinary consular paperwork (passports, visas, etc.) will not be taken.

  • Number of the Duty Officer of the Ministry of Foreign Affairs and International Cooperation 0039 06 3691 2666, operational for all other time slots.

In case of actual need, the Duty Officer of the Ministry of Foreign Affairs and International Cooperation will promptly contact officials of the Consulate General in Montréal.
In case of serious accidents, situations involving immediate health risks or danger to personal safety, where urgent assistance from local health, police or fire authorities is required, it is advisable to call directly the single emergency number: 911.